Returns & Refund Policy

How to return an item and get a refund.

Return window

You may request a return within [TODO: return window in days, e.g. 30] days of delivery.

Condition

Items must be unused, in their original condition and packaging, unless they arrived damaged or defective.

How to start a return

To start a return, email us at [TODO: support email] with your order number and the reason for the return. We'll reply with the next steps.

Refunds

Once your return is received and inspected, approved refunds are issued to your original payment method within [TODO: refund timeline, e.g. 5-10 business days].

Damaged or wrong items

If your order arrives damaged, defective, or incorrect, contact us at [TODO: support email] right away and we'll make it right.